LEGAL

Booking Policies

Please read before booking. By submitting a booking inquiry you agree to all terms below.

Last updated: June 2026

Deposit & Payment

50% non-refundable deposit is required at time of booking to secure your date.
Remaining balance is due in full 7 days before your event date.
Failure to submit remaining balance by the due date may result in cancellation without refund of deposit.
Accepted payment methods: [PAYMENT METHODS] — // TODO: add payment methods

50% deposit is non-refundable under all circumstances.
Cancellations made 7 or more days before the event: remaining balance (if already paid) will be refunded in full.
Cancellations made less than 7 days before the event: no refund of any amount paid.
Date changes are subject to availability and must be requested at least 14 days in advance.
Capital Limousine LLC is not responsible for cancellations due to weather, acts of God, or circumstances beyond our control.

Guests aged 21 and older may consume alcohol responsibly on board.
Capital Limousine LLC does not provide alcohol. Guests are responsible for supplying their own.
Providing alcohol to minors is strictly prohibited and will result in immediate termination of service with no refund.
Excessive intoxication that endangers the safety of other passengers or the driver will result in termination of service with no refund.

Smoking, vaping, and use of illegal substances are strictly prohibited on board at all times.
Maximum passenger count of 20 guests may not be exceeded under any circumstances.
Passengers must remain seated while the vehicle is in motion.
Verbal or physical abuse toward the driver or other passengers will result in immediate termination of service with no refund.
The driver reserves the right to terminate service at any time for unsafe, illegal, or disruptive behavior. No refund will be issued.
Capital Limousine LLC reserves the right to refuse service to anyone who appears excessively intoxicated prior to boarding.

The bus will be provided in clean condition. Clients are responsible for returning it in reasonable condition.
Excessive cleaning fees of $150–$500 may be charged at our discretion for severe messes including but not limited to: vomit, spilled drinks, excessive trash, or staining.
Any damage to the vehicle, equipment, or fixtures caused by passengers will be billed to the client at full repair or replacement cost.
Damage assessment will be documented and provided to the client within 48 hours of the event.

A flat Travel & Destination Fee applies to all trips outside Lancaster County.
Current destination fees: York +$75 · Harrisburg +$75 · Reading +$100 · Philadelphia +$150 · Baltimore +$200.
Destinations not listed above will receive a custom quote prior to booking confirmation.
Travel & Destination Fees are a flat one-time fee per booking, not per hour.
PA tax may apply to all bookings.

Capital Limousine LLC is fully licensed and insured in the Commonwealth of Pennsylvania and complies with all PA DOT regulations.
Capital Limousine LLC is not liable for personal belongings left on the vehicle.
Clients assume full responsibility for the conduct of their guests during the rental period.
By booking with Capital Limousine LLC, the client agrees to indemnify and hold harmless Capital Limousine LLC from any claims arising from passenger misconduct.

All bookings are subject to vehicle availability.
Capital Limousine LLC reserves the right to substitute a comparable vehicle in the event of mechanical failure.
Itinerary changes during the rental period are subject to driver approval and time availability.
Overtime beyond the booked hours will be charged at the applicable hourly rate ($250/hr weekday · $325/hr weekend) billed in 30-minute increments.
Capital Limousine LLC is not responsible for delays caused by traffic, road conditions, or events outside our control.
These policies are subject to change. The version in effect at the time of booking applies.

Questions about our policies? Contact us before booking and we'll walk you through everything.